Service Under Maintenance

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Welcome!
Our engineers aim to keep you up to date with the live status of Hero. This includes information about disruptions being caused by upstream providers or technical incidents that may be happening in the apps.

Hero Operational
90 days ago
100.0 % uptime
Today
Hero App ? Operational
90 days ago
100.0 % uptime
Today
Hero APIs ? Operational
90 days ago
100.0 % uptime
Today
Hero Website ? Operational
90 days ago
100.0 % uptime
Today
Stripe (Payment Gateway) ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Cloudflare (Web Application Firewall) ? Under Maintenance
90 days ago
99.95 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
100.0 % uptime
Today
Cloudflare Stream Operational
90 days ago
99.97 % uptime
Today
Cloudflare Workers Operational
90 days ago
100.0 % uptime
Today
Cloudflare Auckland, New Zealand - (AKL) Operational
90 days ago
99.74 % uptime
Today
Cloudflare Sydney, NSW, Australia - (SYD) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Adelaide, SA, Australia - (ADL) Operational
90 days ago
99.98 % uptime
Today
Cloudflare Brisbane, QLD, Australia - (BNE) Operational
90 days ago
99.94 % uptime
Today
Cloudflare Melbourne, VIC, Australia - (MEL) Operational
90 days ago
99.89 % uptime
Today
Cloudflare Perth, WA, Australia - (PER) Operational
90 days ago
99.98 % uptime
Today
Cloudflare Hong Kong - (HKG) Under Maintenance
90 days ago
99.99 % uptime
Today
Modica - Text Messages (SMS) Operational
90 days ago
100.0 % uptime
Today
Mobile Operators - New Zealand Operational
90 days ago
100.0 % uptime
Today
Mobile Gateway (API) Operational
90 days ago
100.0 % uptime
Today
Xero Ltd - API Accounting API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Hero Scheduled Maintenance Apr 15, 2025 10:00-15:00 NZST

The Hero Engineering team is performing maintenance

We are proactively upgrading our database for greater performance and security.
This will affect all APIs and apps as we perform the upgrade.

Maintenance Start: 10am NZST
Maintenance End: 3PM NZST


Via: Team Hero

Posted on Jan 28, 2025 - 11:41 NZDT
Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.