Minor Service Outage

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Welcome!
Our engineers aim to keep you up to date with the live status of Hero. This includes information about disruptions being caused by upstream providers or technical incidents that may be happening in the apps.

Hero Operational
90 days ago
100.0 % uptime
Today
Hero App ? Operational
90 days ago
100.0 % uptime
Today
Hero APIs ? Operational
90 days ago
100.0 % uptime
Today
Hero Website ? Operational
90 days ago
100.0 % uptime
Today
Stripe (Payment Gateway) ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Cloudflare (Web Application Firewall) ? Partial Outage
90 days ago
97.43 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
100.0 % uptime
Today
Cloudflare Stream Operational
90 days ago
100.0 % uptime
Today
Cloudflare Workers Operational
90 days ago
100.0 % uptime
Today
Cloudflare Auckland, New Zealand - (AKL) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Sydney, NSW, Australia - (SYD) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Adelaide, SA, Australia - (ADL) Partial Outage
90 days ago
96.41 % uptime
Today
Cloudflare Brisbane, QLD, Australia - (BNE) Operational
90 days ago
99.67 % uptime
Today
Cloudflare Melbourne, VIC, Australia - (MEL) Operational
90 days ago
100.0 % uptime
Today
Cloudflare Perth, WA, Australia - (PER) Operational
90 days ago
95.78 % uptime
Today
Cloudflare Hong Kong - (HKG) Partial Outage
90 days ago
82.51 % uptime
Today
Modica - Text Messages (SMS) Operational
90 days ago
99.94 % uptime
Today
Mobile Operators - New Zealand Operational
90 days ago
99.89 % uptime
Today
Mobile Gateway (API) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024
Resolved - We're pleased to confirm the successful completion of scheduled maintenance. Thank you for your patience and continued support as we enhance your user experience.
Mar 9, 05:02 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 04:27 NZDT
Investigating - Hero is currently undergoing scheduled maintenance, commencing overnight on Friday 8th March through to Saturday morning, 9th March. This means the Hero site is currently unavailable, in order to safely perform routine server upgrades. We hope this will have minimal disruption on your team and wider school communities.

To stay informed on the performance of the Hero Apps, we highly recommend subscribing to this status page for live updates. Thank you for your patience as we work to keep Hero up to date, ensuring we can continue to innovate optimally and securely!

Mar 9, 00:02 NZDT
Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.