Identified - It has come to our attention that some users may need to reload their application to receive the latest version of Hero.
If you are met with a spinning load icon, please refresh your page to ensure you're on the most up-to-date version.
Dec 08, 2023 - 10:00 NZDT
If you are met with a spinning load icon, please refresh your page to ensure you're on the most up-to-date version.
Dec 08, 2023 - 10:00 NZDT
About This Site
Welcome!
Our engineers aim to keep you up to date with the live status of Hero. This includes information about disruptions being caused by upstream providers or technical incidents that may be happening in the apps.
Hero
Operational
Hero App
?
Operational
Hero APIs
?
Operational
Hero Website
?
Operational
Stripe (Payment Gateway)
?
Operational
Stripe API
Operational
Stripe Dashboard
Operational
Cloudflare (Web Application Firewall)
?
Operational
Cloudflare CDN/Cache
Operational
Cloudflare Stream
Operational
Cloudflare Workers
Operational
Cloudflare Auckland, New Zealand - (AKL)
Operational
Cloudflare Sydney, NSW, Australia - (SYD)
Operational
Cloudflare Adelaide, SA, Australia - (ADL)
Operational
Cloudflare Brisbane, QLD, Australia - (BNE)
Operational
Cloudflare Melbourne, VIC, Australia - (MEL)
Operational
Cloudflare Perth, WA, Australia - (PER)
Operational
Cloudflare Hong Kong - (HKG)
Operational
Modica - Text Messages (SMS)
Operational
Mobile Operators - New Zealand
Operational
Mobile Gateway (API)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Hero Scheduled Maintenance
Dec 18, 2023 15:00-18:00 NZDT
The Hero Engineering team is performing routine maintenance to upgrade our database.
Servers will remain operational, but users may experience occasional slowness during the maintenance period.
Maintenance Start: 15:00NZDT
Maintenance End: 18:00NZDT
Via: Team Hero
Posted on Dec 05, 2023 - 11:04 NZDT
Servers will remain operational, but users may experience occasional slowness during the maintenance period.
Maintenance Start: 15:00NZDT
Maintenance End: 18:00NZDT
Via: Team Hero
Posted on Dec 05, 2023 - 11:04 NZDT