All Systems Operational

About This Site

This page is updated to show the current status of our services and to share information about technical incidents that may be happening on the platform.

Hero Operational
90 days ago
99.98 % uptime
Today
Hero App ? Operational
90 days ago
100.0 % uptime
Today
Hero APIs ? Operational
90 days ago
99.94 % uptime
Today
Hero Website ? Operational
90 days ago
100.0 % uptime
Today
Stripe (Payment Gateway) ? Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Cloudflare (Web Application Firewall) ? Operational
90 days ago
99.45 % uptime
Today
Cloudflare CDN/Cache Operational
90 days ago
99.93 % uptime
Today
Cloudflare Cloudflare Stream Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare Workers Operational
90 days ago
99.94 % uptime
Today
Cloudflare Auckland, New Zealand - (AKL) Operational
90 days ago
98.01 % uptime
Today
Cloudflare Sydney, NSW, Australia - (SYD) Operational
90 days ago
99.83 % uptime
Today
Cloudflare Adelaide, SA, Australia - (ADL) Operational
90 days ago
98.66 % uptime
Today
Cloudflare Brisbane, QLD, Australia - (BNE) Operational
90 days ago
99.49 % uptime
Today
Cloudflare Melbourne, VIC, Australia - (MEL) Operational
90 days ago
99.94 % uptime
Today
Cloudflare Perth, WA, Australia - (PER) Operational
90 days ago
99.14 % uptime
Today
Cloudflare Hong Kong - (HKG) Operational
90 days ago
99.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Resolved - This incident has been resolved.
Jul 29, 11:02 NZST
Identified - We're experiencing degraded performance on our servers and are actively investigating to isolate the problem.
Jul 29, 09:16 NZST
Jul 28, 2021
Resolved - This incident has been resolved.
Jul 28, 14:42 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 28, 09:45 NZST
Identified - We're experiencing degraded performance on our servers and are actively investigating to isolate the problem.
Jul 28, 09:08 NZST
Jul 27, 2021

No incidents reported.

Jul 26, 2021
Resolved - This incident has been resolved.
Jul 26, 10:19 NZST
Identified - We're experiencing degraded performance on our servers and are actively investigating to isolate the problem.
Jul 26, 09:47 NZST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Resolved - This incident has been resolved.
Jul 20, 13:55 NZST
Monitoring - We have identified and resolved a networking issue that we have now mitigated.
Jul 20, 13:17 NZST
Identified - We're experiencing a major outage and are actively investigating to isolate the problem.
Jul 20, 13:14 NZST
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.