This page is updated to show the current status of our services and to share information about technical incidents that may be happening on the platform.
Resolved -
This incident has been resolved.
May 13, 10:23 NZST
Monitoring -
A fix has been implemented and we are monitoring the results.
May 11, 11:04 NZST
Identified -
The issue has been identified and a fix is being implemented.
May 10, 14:03 NZST
Investigating -
Hero's authentication service is currently experiencing problems, resulting in an inability for some users to log in. We're actively working to resolve this issue.
May 10, 12:04 NZST