DEX/ENROL Degraded Performance (New Zealand)

Incident Report for Hero

Resolved

This incident has been resolved.

Posted Jun 09, 2021 - 15:59 NZST

Monitoring

DEX/ENROL connectivity has been restored by the Ministry of Education (New Zealand). We will continue to monitor performance.

Posted Jun 09, 2021 - 09:30 NZST

Investigating

The Ministry of Education (New Zealand) are experiencing degraded performance on their DEX/enrol servers and are actively investigating to isolate the problem.

Posted Jun 08, 2021 - 10:53 NZST

This incident affected: Hero (Hero APIs).